All content on these pages are related to the latest supported release of the PHONE-LiNK client.

Handsoft Pro

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Gilde Software

Application:

Handsoft Pro

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via PHONE-LiNK:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Screen popping requires Gilde to help setup the 'Macros Tapi.vif'.  Requires an ODBC connection to the data 

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

PHONE-LiNK v3

References

  1. Handsoft Pro (Product Website)
  2. Gilde Software (Manufacturer Website)