All content on these pages are related to the latest supported release of the PHONE-LiNK client.

Odoo Enterpise

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Odoo S.A.

Application:

Odoo Enterpise

Version:

8 - 13

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via PHONE-LiNK:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

For more information on the entries/modules we find for the Odoo Integration, click here: https://www.odoo.com/forum/help-1/question/what-is-a-partner-from-an-odoo-perspective-73802' Odoo Leads entity types can be classed as 'Leads', 'Linked Opportunity' or 'Unlinked Opportunity'.  'Leads' are reported against Leads and have contact information.  'Linked Opportunities' are linked to a new/existing company/contact and the 'Initial Contact' information is used.  'Unlinked Opportunities' are not linked to a new/existing contact/company, and the Odoo API cannot pass any contact information other than Phone number, therefore a name is generated like 'Opportunity 1234'  Community Edition is open source and not supported.    

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

PHONE-LiNK v3

References

  1. Odoo Enterpise (Product Website)
  2. Odoo S.A. (Manufacturer Website)